Privacy Policy

1. Information We Collect

We collect the following categories of information:

1.1 Information You Provide

• Account information: Name, email address, and password when you register.
• Referral information: Referral codes you enter during registration.
• Payment information: Payment is processed by Razorpay. We do not store card numbers or banking details on our servers.
• Communications: Messages you send to our support team.

1.2 Information Collected Automatically

• Usage data: Pages visited, features used, test scores, time spent, and interaction patterns.
• Device and session data: IP address, browser type, operating system, device identifiers, and session tokens. This data is used to enforce our single-device access policy.
• Log data: Server logs including access times, error logs, and performance metrics.
• Cookies and similar technologies: We use cookies to maintain your session and improve your experience.

2. How We Use Your Information

We use your information to:

• Create and manage your account.
• Provide access to the platform and its features.
• Process payments and manage subscriptions.
• Personalise your learning experience and track your progress.
• Enforce our Terms & Conditions, including the single-device access policy.
• Send transactional emails (account verification, payment receipts, subscription updates).
• Respond to your support queries.
• Improve the platform through analytics and user feedback.
• Comply with legal obligations.

3. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service providers: Supabase (database and authentication), Razorpay (payment processing), and other infrastructure providers who process data on our behalf under strict confidentiality agreements.
• Legal authorities: When required by law, court order, or governmental authority.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity.

4. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymise your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

Test results and performance data may be retained in anonymised form for platform improvement purposes.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encrypted data transmission using HTTPS/TLS.
• Secure authentication via Supabase with hashed passwords.
• Row-level security policies on our database.
• Regular security reviews and access controls.

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

6. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data (subject to legal retention requirements).
• Portability: Request your data in a machine-readable format.
• Objection: Object to certain types of processing.

To exercise any of these rights, contact us at info@crackaibe.com. We will respond within 30 days.

7. Cookies

We use essential cookies to maintain your login session and ensure the platform functions correctly. We do not use third-party advertising cookies. You can control cookie settings through your browser, but disabling essential cookies may affect platform functionality.

8. Children's Privacy

Crack AIBE is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a minor, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through an in-app notice. Your continued use of the platform after any changes constitutes your acceptance of the updated policy.

10. Contact Us